Privacy Policy

When you provide “prior express written consent” as defined by the Telephone Consumer Protection Act (“TCPA”), you agree to receive telephone calls, including artificial voice calls, pre-recorded messages, calls using automated technology, and text and SMS messages to the telephone number(s) you have provided from Hello Window Cleaning and hello-windows.com. Granting this consent is voluntary and is not necessary to access our services. It merely permits us to contact you using these communication methods. Message frequency may vary but will not exceed four messages per month. Please note that mobile carriers are not responsible for delayed or undelivered messages.

Opting Out of Text Messages: Consumers have the option to opt out of receiving text messages by responding with “STOP,” “END,” or “QUIT” to any SMS message they receive. Additionally, they can reply with “HELP” or click on a provided link for support. Standard message and data rates may apply to any text or SMS communication.

Information Collection: We collect information from you when you subscribe to our newsletter, complete a form, or submit property information. We may also gather information about your computer, such as your IP address, operating system, and browser type, using Google Analytics. This data is collected for the purpose of improving the browsing experience for all users and does not identify individuals.

Information We Collect: When you place an order or register on our site, you may be asked to provide your name, email address, mailing address, or phone number. However, you can visit our site anonymously. If Hello Window Cleaning undergoes acquisition or merger with another company, we will notify you before transferring your information to ensure it remains subject to the same privacy policy.

Use of Your Information: The information we collect may be used for the following purposes:

  1. Processing transactions: Your information will not be sold, exchanged, transferred, or shared with any other company without your consent, except for delivering the requested product or service.
  2. Sending periodic emails: We may use the email address you provide to send you information, respond to inquiries, or address other requests and questions.

Data Security: We employ various security measures to safeguard your personal information when it is entered, submitted, or accessed on our website.

Disclosure to Third Parties: We do not sell, trade, or transfer your personally identifiable information to external parties. Trusted third parties who assist us in website operations, business activities, or servicing you must agree to keep your information confidential. Your information may be released if we believe it is necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety. Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.

Third-Party Links: Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies, and we assume no responsibility or liability for their content and activities. We aim to safeguard the integrity of our site and welcome feedback about these sites.

Third-Party Services: Our third-party service providers only collect, use, and disclose your information to the extent required to provide their services. Payment gateways and other payment transaction processors have their own privacy policies regarding the information needed for purchase-related transactions. We recommend reading their privacy policies to understand how your personal information will be handled.

Google AdWords: Our website utilizes Google AdWords remarketing to advertise to previous visitors on third-party websites, including Google. This means that we may display ads to previous visitors who have not completed specific tasks on our site, such as using the contact form. Third-party vendors, including Google, employ cookies to serve ads based on a user’s past visits to our site. Any collected data will be used in accordance with our privacy policy and Google’s privacy policy.

California Online Privacy Protection Act Compliance: We comply with the California Online Privacy Protection Act and will not share your personal information with external parties without your consent.

Children’s Online Privacy Protection Act Compliance: We adhere to the Children’s Online Privacy Protection Act (COPPA) requirements and do not collect information from individuals under 13 years of age. Our website, products, and services are intended for individuals aged 13 and older.

Personal, Financial, and Property Information: We may request certain information, including contact information, property details, and in some cases, financial information, to assist you in your real estate situation. This information is strictly for our internal use and will not be shared with external parties unless necessary to help you resolve your real estate situation.

Online Privacy Policy Scope: This online privacy policy pertains solely to information collected through our website and does not apply to offline data collection.

Changes to Our Privacy Policy: In the event of any changes to our privacy policy, we will update this page to reflect those changes.

Contacting Us: If you have any questions regarding this privacy policy, please feel free to contact us using the information provided on our contact page.

Hello Window Cleaning

7829 Grover St. Omaha NE 68124